Client Experience Coordinator

TRIMEDX

Indianapolis, IN, US
Base: $17.50 ph; bonus/equity: not specified; bene...
Hybrid
Customer service experience
Ability to type 45 wpm
Experience with microsoft outlook
The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians

Job Summary

  • The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians.
  • They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician.
  • TRIMEDX is committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive.

Matching Summary

The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians.

Salary

Base: $17.50 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits Package including medical, dental, vision, 401K, Paid Time Off (PTO) & 9 paid holidays

Skills & Requirements

Must-have

  • Customer service experience
  • Ability to type 45 wpm
  • Experience with Microsoft Outlook

Nice-to-have

  • Active listening skills
  • Understanding of healthcare environment
  • Adaptability to process changes

Key Requirements

  • High School or equivalent degree required
  • College education preferred

Work Rights

Must reside in Eastern or Central Time zones

Tailored Resume

Cover Letter