Gbs Customer Service Rep

UPS

Not specified in the job description.
Inputs and investigates cases
Fields calls from customers
Monitors solving process
UPS is seeking a Customer Service Representative to provide support by investigating customer cases and managing inquiries. The role emphasizes documentation and problem resolution within a collaborative and innovative culture

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation while cultivating skills for talented teams.

Matching Summary

Match Score: 75

UPS is seeking a Customer Service Representative to provide support by investigating customer cases and managing inquiries. The role emphasizes documentation and problem resolution within a collaborative and innovative culture.

Skills & Requirements

Must-have

  • inputs and investigates cases
  • fields calls from customers
  • monitors solving process

Nice-to-have

  • unique combination of skill and passion
  • drive to lead teams
  • rewarding culture environment

Work Rights

Not specified

Tailored Resume

Cover Letter