Product Manager - Guest Engagement - Beijing, Chn

Otter

Beijing, China
On-site
5+ years product management experience
Growth, marketing technology, or loyalty products
Proven track record driving acquisition and retention
This role involves owning end-to-end product outcomes for Guest Engagement tools that help restaurants drive demand and build customer loyalty

Job Summary

  • This role involves owning end-to-end product outcomes for Guest Engagement tools that help restaurants drive demand and build customer loyalty.
  • The successful candidate will translate growth goals into products that increase acquisition, conversion, frequency, and lifetime value across millions of interactions.
  • Join a high-leverage team defining the global Guest Engagement strategy while leading cross-functional teams to ship measurable impact on redemption and ROI.

Matching Summary

This role involves owning end-to-end product outcomes for Guest Engagement tools that help restaurants drive demand and build customer loyalty.

Skills & Requirements

Must-have

  • 5+ years product management experience
  • Growth, marketing technology, or loyalty products
  • Proven track record driving acquisition and retention
  • Strong experimentation mindset with holdouts
  • Data fluency for segmentation and analysis

Nice-to-have

  • Experience with CRM or marketing automation systems
  • Familiarity with omni-channel commerce
  • Background in restaurants or local commerce
  • Ability to balance merchant control with automation

Key Requirements

  • 5+ years of product management experience
  • Experience in growth, marketing tech, or loyalty domains
  • Strong written product thinking skills

Work Rights

Not specified

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