Senior Teamleider (locatie Keuze Vestiging Highway Of Jaggernath Lachmonstraat)

Concentrix

Paramaribo, Suriname
Market conform; pyyment choice in srd or euro; ben...
Not specified (potentially flexible hours due to varied shift times).
Proven leadership experience required
Minimum hbo education level
Flexible availability for shifts
Concentrix is seeking a Senior Team Leader for their call center operations in Paramaribo, Suriname. The ideal candidate will lead and motivate a diverse team, focusing on achieving customer satisfaction and performance metrics while fostering an engaging work environment

Job Summary

  • The Team Leader is responsible for the day-to-day supervision of a group of call center associates to ensure performance metrics are achieved.
  • Klanttevredenheid (NPS) stands as the number one KPI, requiring the leader to place every customer at the center of operations.
  • The company offers a market-conform salary payable in SRD or EURO along with comprehensive secondary benefits including health insurance coverage.

Matching Summary

Match Score: 85

Concentrix is seeking a Senior Team Leader for their call center operations in Paramaribo, Suriname. The ideal candidate will lead and motivate a diverse team, focusing on achieving customer satisfaction and performance metrics while fostering an engaging work environment.

Salary

Market conform; Payment choice in SRD or EURO; Benefits include 8% vacation pay, 100% health insurance reimbursement, travel allowance, loyalty bonus

Skills & Requirements

Must-have

  • Proven leadership experience required
  • Minimum HBO education level
  • Flexible availability for shifts

Nice-to-have

  • Inspiring and motivating coach style
  • Strong people person approach
  • Result-oriented with customer focus

Key Requirements

  • HBO work and thinking level
  • Proven experience in leadership roles
  • Availability for shifts between 03:00 and 21:00

Work Rights

Not specified

Tailored Resume

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