Transportation Tower Representative

Gategroup

Base: 65-70k annually; bonus/equity: not specified...
Proactive communication of airline updates
Monitoring airline arrival and departure times
Making operational decisions on the field
This position is responsible for serving as the unit’s primary representative in the Airport Tower where key operational decisions are made to support airline and catering operations

Job Summary

  • This position is responsible for serving as the unit’s primary representative in the Airport Tower where key operational decisions are made to support airline and catering operations.
  • The role offers a comprehensive benefits package including paid time off, 401k with company match, medical, dental, vision plans, and free healthy meals for unit operations roles.
  • Employees at gategroup are expected to demonstrate values of Excellence, Integrity, Passion, and Accountability while fostering a respectful and collaborative work environment.

Matching Summary

This position is responsible for serving as the unit’s primary representative in the Airport Tower where key operational decisions are made to support airline and catering operations.

Salary

Base: 65-70K Annually; Bonus/Equity: Not specified; Benefits: Paid time off, 401k with company match, medical, dental, vision, life insurance, disability insurance, employee discounts, free meals

Skills & Requirements

Must-have

  • Proactive communication of airline updates
  • Monitoring airline arrival and departure times
  • Making operational decisions on the field
  • Multi-tasking in dynamic customer environment
  • Driving on the airport ramp
  • Detail oriented with strong customer service
  • Working with minimum supervision

Nice-to-have

  • Developing rapport with major clients
  • Ability to remain calm under pressure
  • Driven to document and improve processes
  • Excellent written and oral communication
  • Team leadership and problem resolution skills
  • Influencing and motivating others

Key Requirements

  • High school diploma required
  • Minimum 3 years customer service experience
  • 1 year experience directing others
  • Basic computer skills
  • Able to drive on the ramp
  • Experience in airline industry preferred

Work Rights

Not specified

Tailored Resume

Cover Letter