Customer Experience Associate - Chipman Hill

TD Canada Trust

Saint John, New Brunswick, Canada
$22.00 - $27.21 cad; not specified; not specified ...
Process financial transactions accurately
Understand and determine customer needs
Resolve customer concerns
TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package including base salary, variable compensation, health and well-being benefits, and savings and retirement programs.

Matching Summary

TD Canada Trust is the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • MS Office and internet proficiency

Nice-to-have

  • Charming self to work
  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office
  • Go-getter who can exercise initiative
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter