Field Service Technician – Electrical/mechanical

New Era Technology

Springfield, OH, United States
On-site
System deployment and commissioning support
Fault isolation of electro-mechanical systems
Customer service level agreement adherence
New Era Technology is seeking a Field Service Technician with electrical and mechanical expertise to provide on-site support for system deployments, fault isolation, and customer service. The role emphasizes a collaborative and growth-oriented work environment

Job Summary

  • The role involves participating in system deployment projects by delivering installation, startup, and commissioning support services.
  • Technicians must provide onsite support to assist in the fault isolation of electro-mechanical systems and identify necessary parts for repairs.
  • Employees are expected to respond to dispatches within required timeframes specified in customer service level agreements while maintaining accurate records.

Matching Summary

Match Score: 80

New Era Technology is seeking a Field Service Technician with electrical and mechanical expertise to provide on-site support for system deployments, fault isolation, and customer service. The role emphasizes a collaborative and growth-oriented work environment.

Skills & Requirements

Must-have

  • System deployment and commissioning support
  • Fault isolation of electro-mechanical systems
  • Customer service level agreement adherence
  • CRM and case management record keeping

Nice-to-have

  • Participation in process improvement initiatives
  • Creation of technical knowledge articles
  • Support for sales personnel resources
  • Collaborative team-oriented culture fit

Work Rights

Not specified

Tailored Resume

Cover Letter