Técnico De Soporte (presencial En Monterrey)

DXC Technology

Monterrey, Mexico
Support for hardware and software
Experience with windows and ms office 365
Problem resolution for it incidents
As a field support representative, you will proactively interact with end users on-site to resolve IT-related incidents and requests

Job Summary

  • As a field support representative, you will proactively interact with end users on-site to resolve IT-related incidents and requests.
  • You will manage preventive and corrective troubleshooting for various devices including laptops, printers, and mobile phones.
  • DXC Technology fosters a culture of learning, diversity, and inclusion, emphasizing strong connections and community.

Matching Summary

As a field support representative, you will proactively interact with end users on-site to resolve IT-related incidents and requests.

Skills & Requirements

Must-have

  • Support for hardware and software
  • Experience with Windows and MS Office 365
  • Problem resolution for IT incidents

Nice-to-have

  • Strong communication skills
  • Team collaboration
  • Customer satisfaction focus

Key Requirements

  • Bachelor's degree in Information Technology
  • 3 to 5 years of experience in technology industry
  • Experience managing significant accounts

Work Rights

Not specified

Tailored Resume

Cover Letter