Director - Client Services

R.R. Donnelley & Sons

Atlanta, GA, United States
Base: $117,700 to $188,400 py; bonus/equity: pyrti...
On-site
15 years relevant work experience
Lead team of service professionals
Manage multi-channel communication projects
R.R. Donnelley & Sons is seeking a Director of Client Services to lead a team focused on managing and enhancing client relationships for one of their largest in-house agency accounts. The role involves strategic oversight, revenue growth, and fostering a culture of service excellence. The position is on-site in Atlanta, GA

Job Summary

  • The Director of Client Services will lead a team focused on cultivating and managing relationships for one of RRD's largest in-house agency accounts.
  • This role is responsible for driving revenue growth, expanding products and services, and ensuring the retention of the account through strategic initiatives.
  • RRD offers a comprehensive compensation package including medical, dental, vision, 401(k) with company match, and parental leave.

Matching Summary

Match Score: 85

R.R. Donnelley & Sons is seeking a Director of Client Services to lead a team focused on managing and enhancing client relationships for one of their largest in-house agency accounts. The role involves strategic oversight, revenue growth, and fostering a culture of service excellence. The position is on-site in Atlanta, GA.

Salary

Base: $117,700 to $188,400 per year; Bonus/Equity: Participation in bonus, commission or incentive program possible; Benefits: Medical, dental, vision, paid time off, disability insurance, 401(k) with company match, life insurance, parental leave, adoption assistance, tuition assistance

Skills & Requirements

Must-have

  • 15 years relevant work experience
  • Lead team of service professionals
  • Manage multi-channel communication projects
  • Drive revenue growth and retention
  • Collaborate with sales and stakeholders

Nice-to-have

  • Mentor and coach team members
  • Think outside the box
  • Proactive conflict resolution skills
  • Highly motivated self-starter
  • Ability to work remotely

Key Requirements

  • Bachelor's degree or commensurate experience
  • Minimum 15 years of relevant work experience
  • Previous leadership experience required

Work Rights

Not specified

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