The role involves taking complete ownership of assigned accounts from post-contract signing through go-live and beyond to ensure partner satisfaction
Job Summary
The role involves taking complete ownership of assigned accounts from post-contract signing through go-live and beyond to ensure partner satisfaction.
Inntopia's Onboarding Account Managers serve as the primary point of contact for partners, providing strategic advice to enhance revenue and reduce costs.
Candidates must possess strong critical thinking and decision-making aptitude to navigate complex discussions with stakeholder groups and distill information effectively.
Matching Summary
The role involves taking complete ownership of assigned accounts from post-contract signing through go-live and beyond to ensure partner satisfaction.
Skills & Requirements
Must-have
5 years Resort/Hospitality experience
Strong project management skills
Account management or agency background
Technical aptitude with complex software
HTML concepts and email marketing tactics
CRM and customer database knowledge
Nice-to-have
Travel Commerce and call center experience
SMS and mobile push notifications knowledge
Salesforce account management understanding
Active Campaign and Acoustic ESP experience
Microsoft SQL based databases and query constructs
Agile Development Process familiarity
Key Requirements
5 years Resort/Hospitality related experience
College Graduate, B.S. preferred
Proven technical aptitude with complex software systems