$90,000 - $157,500 annual; not specified; comprehe...
Respond to technical assistance requests
Diagnose software issues
Analyze problems and answer questions
Respond to requests for technical assistance via Teams, Email and diagnose software issues, recommending appropriate solutions
Job Summary
Respond to requests for technical assistance via Teams, Email and diagnose software issues, recommending appropriate solutions.
Deliver escalation services for complex technical, functional, and operational issues, acting as the entry point for new product introduction.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes a retirement savings plan and insurance coverage.
Matching Summary
Respond to requests for technical assistance via Teams, Email and diagnose software issues, recommending appropriate solutions.
Salary
$90,000 - $157,500 Annual; Not specified; Comprehensive benefits program
Skills & Requirements
Must-have
Respond to technical assistance requests
Diagnose software issues
Analyze problems and answer questions
Work closely with engineering/QA teams
Research third party software issues
Handle sensitive issue situations
Strong hands-on SQL experience
Nice-to-have
Eagerness in learning new skills
Understanding of Trading Life Cycle
Management level thinking
Keen eye for details
Strong analytical mindset
Key Requirements
Experience with one or more structured programming languages
Experience with development tools
Fundamentals of relational database theory
System Development Life Cycle knowledge
Demonstrate history of solving complex technical problems