Senior Customer Success Manager, Public Sector

Genesys

Multiple Locations
Base: $104,000.00 - $183,000.00; bonus/equity: not...
Fully remote
6+ years in customer success
Proven track record in enterprise relationships
Experience with crm systems
Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences.
  • This role shapes how enterprise organizations realize value from their investment in Genesys.
  • Employees have the independence to make a larger impact on the company and take ownership of their work.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes through exceptional customer experiences.

Salary

Base: $104,000.00 - $183,000.00; Bonus/Equity: Not specified; Benefits: Medical, Dental, and Vision Insurance; Flexible work schedules

Skills & Requirements

Must-have

  • 6+ years in customer success
  • Proven track record in enterprise relationships
  • Experience with CRM systems

Nice-to-have

  • Experience in SaaS environments
  • Background in data-driven engagement
  • Familiarity with AI-driven platforms

Key Requirements

  • Bachelor’s degree in Business or related field
  • Strong business acumen
  • Experience delivering executive-level presentations

Work Rights

Not specified

Tailored Resume

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