Guest Experience Expert / Front Office Agent (m/w/d)

Marriott International

Munich, Germany
Not specified; benefits: employee restaurant meals...
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Completed hospitality training or front office experience
Fluent german and english communication skills
Calm demeanor under pressure and decision-making ability
** Marriott International is seeking a Guest Experience Expert / Front Office Agent for their Courtyard by Marriott Munich City Center. The role focuses on providing exceptional guest service, managing check-ins and check-outs, and supporting hotel operations in a collaborative team environment. **

Job Summary

  • You will serve as the first point of contact for guests, ensuring a warm welcome and memorable stay.
  • The role involves managing check-ins, check-outs, cash handling, and providing local recommendations to visitors.
  • Employees benefit from global discounts across Marriott properties, career development opportunities, and an inclusive work culture.

Matching Summary

Match Score: 75

** Marriott International is seeking a Guest Experience Expert / Front Office Agent for their Courtyard by Marriott Munich City Center. The role focuses on providing exceptional guest service, managing check-ins and check-outs, and supporting hotel operations in a collaborative team environment. **

Salary

Not specified; Benefits: Employee restaurant meals; Discount on MVV Isarcard; Clothing provided

Skills & Requirements

Must-have

  • Completed hospitality training or front office experience
  • Fluent German and English communication skills
  • Calm demeanor under pressure and decision-making ability

Nice-to-have

  • Additional foreign language proficiency
  • Passion for hosting and guest satisfaction
  • Team collaboration in a diverse environment

Key Requirements

  • Completed vocational training in hospitality
  • Prior experience in front office operations
  • Proficiency in German and English languages

Work Rights

Not specified

Tailored Resume

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