Base: £13,100 rising to £13,475 after 6 months; bo...
Part-time 17.5 hours per week
Face-to-face customer support
Flexible working hours
You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance, guidance and practical support
Job Summary
You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance, guidance and practical support.
We offer a wide-ranging benefits package including a generous pension contribution of up to 15%, an annual performance-related bonus, private medical benefit with BUPA, and share schemes.
Our ambition is to be the leading UK business for diversity, equity and inclusion, creating an environment where everyone can thrive, learn and develop.
Matching Summary
You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance, guidance and practical support.
Salary
Base: £13,100 rising to £13,475 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension up to 15%, private medical, share schemes, 22 days holiday pro rated
Skills & Requirements
Must-have
Part-time 17.5 hours per week
Face-to-face customer support
Flexible working hours
Customer service experience minimum 12 months
Support digital banking usage
Work Saturdays included
Nice-to-have
Empathy and adaptability
Team collaboration
Calm under pressure
Career progression opportunities
Disability confident employer
Key Requirements
Minimum 12 months customer service experience
Part-time availability including Saturdays
No previous financial services experience required