Job Summary

• The Associate Director of Financial Aid Operations provides oversight and strategic direction for the Financial Aid Office processing operations, ensuring accurate and timely processing of financial aid funds.
• Key responsibilities include managing the delivery of information and integrated customer service to a diverse client base and ensuring a consistent, high-level customer service experience across all service points.
• The role involves maintaining knowledge of federal and state regulations, overseeing the year-end reconciliation of the Cal Grant Program, and collaborating with various university departments.

Matching Summary

Salary

Base: $75,900 - 90,000 annualized; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• Bachelor's degree
• Five or more years of experience in financial aid administration
• Demonstrated progression of managerial responsibility
• Thorough knowledge of federal and state financial aid regulations
• Comprehensive knowledge of Banner integrated student information systems

Work Rights