Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences and support the veterinary team. The ideal candidate should possess excellent communication skills, a compassionate client-focused service approach, and prior customer service experience, preferably in a veterinary or healthcare setting

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees receive tailored development programs, mentorship, and career pathing to help achieve their unique goals.
  • The role involves managing appointments, triaging inquiries, and maintaining organized records to support the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences and support the veterinary team. The ideal candidate should possess excellent communication skills, a compassionate client-focused service approach, and prior customer service experience, preferably in a veterinary or healthcare setting.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client records accurately
  • Process billing transactions efficiently
  • Handle multiple tasks in fast-paced environment

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong empathy for emotional clients
  • Ability to promote current campaigns
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience
  • Excellent communication skills required
  • Strong organizational skills needed

Work Rights

Not specified

Tailored Resume

Cover Letter