Master Data Customer Support (mandarin Proficiency)

Toll Group

Bayan Lepas, Malaysia
On-site
Mandarin proficiency
Data entry according to sop
Respond to information queries
Enter data according to Standard Operating Procedure

Job Summary

  • Enter data according to Standard Operating Procedure.
  • Proactively communicate with customer via email and call.
  • Explore process improvement through Continuous Improvement initiative.

Matching Summary

Enter data according to Standard Operating Procedure.

Skills & Requirements

Must-have

  • Mandarin proficiency
  • Data entry according to SOP
  • Respond to information queries
  • Record information into Cargo Wise
  • Check completed work for accuracy
  • Proactive customer communication

Nice-to-have

  • Desire to learn and grow
  • Flexibility of thought and action
  • Sound integrity and disciplined
  • Customer orientated
  • Good motivation and influence skills

Key Requirements

  • Diploma in any related field or equivalent
  • Fluency in Mandarin is essential
  • Proven data entry working experience
  • Familiarity with MS Office
  • Typing speed and accuracy
  • Attention to details and accuracy

Work Rights

Entitled to work in Malaysia

Tailored Resume

Cover Letter