Customer Success Manager

Cognisys Group Ltd

Johannesburg, South Africa
Base: 480,000 - 500,000 zar (doe); bonus/equity: u...
On-site
Client relationship management
Account growth and opportunity management
Contract renewals and commercial ownership
Cognisys is a leading cybersecurity company specialising in Penetration Testing, GRC Consulting, and Managed Security services with a global presence in over 30 countries

Job Summary

  • Cognisys is a leading cybersecurity company specialising in Penetration Testing, GRC Consulting, and Managed Security services with a global presence in over 30 countries.
  • The role offers an excellent opportunity to refine client management, sales, and cybersecurity skills while contributing to the company's growth and client satisfaction.
  • Benefits include a competitive base salary of R480k – R500k plus uncapped commission, 25 days annual leave plus bank holidays, a personal training budget, and a supportive career progression environment.

Matching Summary

Cognisys is a leading cybersecurity company specialising in Penetration Testing, GRC Consulting, and Managed Security services with a global presence in over 30 countries.

Salary

Base: 480,000 - 500,000 ZAR (DOE); Bonus/Equity: Uncapped commission; Benefits: 25 days annual leave, birthday off, R46,000 training budget, refer-a-friend bonus

Skills & Requirements

Must-have

  • Client relationship management
  • Account growth and opportunity management
  • Contract renewals and commercial ownership
  • CRM and pipeline management
  • Cross-functional collaboration
  • Clear communication skills

Nice-to-have

  • Sales DNA and business development experience
  • Proactive and solutions-focused approach
  • Customer-focused professional
  • Forward-thinking and innovative mindset
  • High-trust supportive environment

Key Requirements

  • Experience in business development or new business-facing roles
  • Ability to manage contract renewals and client communications
  • Strong stakeholder engagement skills
  • Attention to detail in contracts and renewals
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

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