End User Support Administrator (onsite)

Raytheon Company, Managed by Collins Aerospace

GREAT FALLS, MT, United States
68,900 usd - 131,100 usd py
**
24/7 operational helpdesk environment
Troubleshooting hardware and software issues
Linux and microsoft environments
** Raytheon Company, managed by Collins Aerospace, is seeking an End User Support Administrator for an onsite role in Great Falls, MT. The position requires a Top Secret security clearance and involves providing technical support in a 24/7 operational helpdesk environment, focusing on Microsoft and Linux systems. **

Job Summary

  • Provide Tier 1 and Tier 2 technical support for end users in an Enterprise IT environment, including troubleshooting hardware and software issues.
  • Support and utilize COTs software tools like MECM, BMC FootPrints, and other tools to manage end-user systems and resolve incidents.
  • RTX offers medical, dental, and vision insurance, generous 401(k) plan, tuition reimbursement, and student loan repayment program.

Matching Summary

Match Score: 75

** Raytheon Company, managed by Collins Aerospace, is seeking an End User Support Administrator for an onsite role in Great Falls, MT. The position requires a Top Secret security clearance and involves providing technical support in a 24/7 operational helpdesk environment, focusing on Microsoft and Linux systems. **

Salary

68,900 USD - 131,100 USD

Skills & Requirements

Must-have

  • 24/7 operational helpdesk environment
  • troubleshooting hardware and software issues
  • Linux and Microsoft environments
  • COTS software tools
  • user account management
  • virtual desktop environments
  • monthly patch management
  • excellent customer service

Nice-to-have

  • basic network engineering fundamentals
  • willingness to learn new technologies

Key Requirements

  • minimum 2 years prior relevant experience
  • IT experience working in an Enterprise IT environment
  • shift schedule to include nights, weekends and holidays
  • DoD 8570 IAT Level II certification
  • Active and transferable U.S. government issued Top Secret security clearance
  • U.S. citizenship is required

Work Rights

Active and transferable U.S. government issued security clearance is required prior to start date.

Tailored Resume

Cover Letter