Reservations Agent

Hotel Chadstone Melbourne MGallery

Cairo, Egypt
On-site
Previous experience in reservations or customer service
Strong verbal communication skills in english
Proficiency with reservation management software
Join a dynamic team within the Accor network to manage guest booking experiences with professionalism and genuine care

Job Summary

  • Join a dynamic team within the Accor network to manage guest booking experiences with professionalism and genuine care.
  • You will be the first point of contact for guests, handling inquiries via phone and email while maintaining accurate records.
  • The role offers opportunities for development and advancement while contributing to responsible hospitality initiatives.

Matching Summary

Join a dynamic team within the Accor network to manage guest booking experiences with professionalism and genuine care.

Skills & Requirements

Must-have

  • Previous experience in reservations or customer service
  • Strong verbal communication skills in English
  • Proficiency with reservation management software
  • Exceptional attention to detail in data entry
  • Ability to multitask in high-volume environment

Nice-to-have

  • Additional language proficiency beyond English
  • Proactive problem-solving approach
  • Collaborative team spirit
  • Goal-oriented mindset for performance targets
  • Flexibility to adapt to changing priorities

Key Requirements

  • English verbal communication skills
  • Computer system proficiency
  • Prior hospitality or customer service experience preferred

Work Rights

Not specified

Tailored Resume

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