Customer Service Representative

Catalent

Windsor, Ontario, Canada
Base: $50,000.00 - $61,000; bonus/equity: not spec...
3 years customer service experience
Driver's license required
On-site work in windsor ontario
This position serves as the primary point of contact for customers, managing individual accounts to ensure retention and growth

Job Summary

  • This position serves as the primary point of contact for customers, managing individual accounts to ensure retention and growth.
  • The role requires close collaboration with the Supply Chain team to process order confirmations and resolve delivery risks.
  • Catalent offers a comprehensive benefit package including health insurance, a registered pension plan with employer contributions, and tuition reimbursement.

Matching Summary

This position serves as the primary point of contact for customers, managing individual accounts to ensure retention and growth.

Salary

Base: $50,000.00 - $61,000; Bonus/Equity: Not specified; Benefits: Comprehensive Health, Dental, Vision, Life Insurance, RPP

Skills & Requirements

Must-have

  • 3 years customer service experience
  • Driver's license required
  • On-site work in Windsor Ontario
  • Ability to work extended hours

Nice-to-have

  • Experience in GMP facility
  • Knowledge of retail sales principles
  • Strong negotiation and diplomacy skills
  • Background in pharmaceutical industry

Key Requirements

  • College Diploma or Bachelor's Degree
  • Minimum 3 years experience
  • Valid Driver's License
  • Canadian work authorization (No sponsorship)

Work Rights

Must have Canadian work authorization; No sponsorship available

Tailored Resume

Cover Letter