Customer Service Representative

Ecolab Pty Ltd

Cuautitlán Izcalli, Edomex
Sueldo mensual; prestaciones de ley + prestaciones...
Process 60 to 100 incoming calls
Operate calls quickly and courteously
Update product and system knowledge
Represent Ecolab by using energy and social skills to help customers maximize product benefits and achieve higher customer satisfaction

Job Summary

  • Represent Ecolab by using energy and social skills to help customers maximize product benefits and achieve higher customer satisfaction.
  • Enjoy a non-traditional work schedule, recognition for achieving goals, development opportunities, and a comprehensive benefits package from day one.
  • Develop technical and mechanical skills to assist customers and field staff with dispenser system issues.

Matching Summary

Represent Ecolab by using energy and social skills to help customers maximize product benefits and achieve higher customer satisfaction.

Salary

Sueldo Mensual; Prestaciones de Ley + Prestaciones superiores a las de ley; Not specified

Skills & Requirements

Must-have

  • Process 60 to 100 incoming calls
  • Operate calls quickly and courteously
  • Update product and system knowledge
  • Capture call information accurately
  • Process orders and requests

Nice-to-have

  • Dynamic team environment
  • Exceed objectives
  • Professional business vision
  • Technical and mechanical skill development

Key Requirements

  • High school diploma or equivalent
  • Microsoft Office Suite proficiency
  • Customer service software experience
  • Typing speed of 25 WPM
  • Multiline phone system experience

Work Rights

Not specified

Tailored Resume

Cover Letter