Love Encore Delivery Coordinator

Subaru of Decatur

Decatur, GA, United States
Competitive pyy; not specified; medical, dental, v...
Not specified
Subaru foundations certification
Love-encore redelivery coordination
Customer experience management
Subaru of Decatur is seeking a Love Encore Delivery Coordinator to enhance customer satisfaction and retention by ensuring new Subaru owners understand their vehicles and the services offered. This role requires effective communication and coordination with both customers and dealership staff, focusing on providing a superior customer experience post-purchase

Job Summary

  • The Subaru Star Delivery Specialist ensures new owners gain a thorough understanding of all Subaru features and technologies through the Love-Encore program.
  • This role involves coordinating follow-up, scheduling, and execution of redeliveries between 14–60 days after initial delivery while providing an extraordinary customer experience.
  • The position offers best-in-class industry benefits including competitive pay, medical/dental/vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Subaru of Decatur is seeking a Love Encore Delivery Coordinator to enhance customer satisfaction and retention by ensuring new Subaru owners understand their vehicles and the services offered. This role requires effective communication and coordination with both customers and dealership staff, focusing on providing a superior customer experience post-purchase.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan, Vehicle Discounts

Skills & Requirements

Must-have

  • Subaru Foundations Certification
  • Love-Encore redelivery coordination
  • Customer experience management
  • Dynamic Delivery Checklist usage
  • STARLINK enrollment verification

Nice-to-have

  • Product training for sales team
  • Social media content creation
  • Video/photo vehicle feature production
  • Strong communication skills
  • Team collaboration abilities

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Maintain Subaru Foundations Certification

Work Rights

Not specified

Tailored Resume

Cover Letter