Bachelor's or master's degree in technical discipline
Verkada is seeking a Technical Support Engineering Manager to lead a global team supporting customers 24/7 across the full platform
Job Summary
Verkada is seeking a Technical Support Engineering Manager to lead a global team supporting customers 24/7 across the full platform.
The role requires deep technical expertise in networking, systems, and security to mentor engineers and resolve complex customer challenges.
Employees receive comprehensive benefits including 100% covered health premiums, paid parental leave, daily healthy lunches, and professional development stipends.
Matching Summary
Verkada is seeking a Technical Support Engineering Manager to lead a global team supporting customers 24/7 across the full platform.
Salary
Base: $140,000 - $185,000 USD; Bonus/Equity: Eligible for discretionary bonuses and RSUs; Benefits: Comprehensive healthcare with 100% employee premium coverage
Skills & Requirements
Must-have
2+ years people leadership experience
5+ years technical role experience
Bachelor's or Master's degree in technical discipline
On-site work in San Mateo 5 days a week
Deep technical roots in networking systems security
Nice-to-have
Experience in customer-facing engineering functions
Ability to advocate for customer needs internally
Strong communication of complex technical matters
Proven track record of building high-performing teams
Key Requirements
2+ years of people leadership experience
5+ years of professional technical experience
Bachelor's or Master's degree in technical discipline