Associate Specialist, Hospital Support

Mars Inc

Vancouver, WA, US
Base: $29.04 - $45.37 hourly; bonus/equity: not sp...
Minimum 3 years veterinary hospital experience
Broad familiarity with surgical instruments
Proficient in microsoft office
This role serves as the primary liaison between hospitals and the Commercial Buying Ops team to ensure exceptional service for all procurement needs

Job Summary

  • This role serves as the primary liaison between hospitals and the Commercial Buying Ops team to ensure exceptional service for all procurement needs.
  • The position involves managing workflows via ServiceNow, processing purchase orders, and resolving shipping or billing discrepancies with vendors.
  • Mars Veterinary Health offers competitive benefits including medical insurance, 401(k) matching, pet wellness plans, and paid parental leave.

Matching Summary

This role serves as the primary liaison between hospitals and the Commercial Buying Ops team to ensure exceptional service for all procurement needs.

Salary

Base: $29.04 - $45.37 hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, pet discounts

Skills & Requirements

Must-have

  • Minimum 3 years veterinary hospital experience
  • Broad familiarity with surgical instruments
  • Proficient in Microsoft Office
  • Medical equipment troubleshooting experience
  • ServiceNow platform workflow management

Nice-to-have

  • Certified Veterinary Technician preferred
  • Previous client support experience preferred
  • Pharmacy experience preferred
  • Strong stakeholder relationship building
  • Continuous improvement leadership

Key Requirements

  • Bachelor's degree preferred
  • Certified Veterinary Technician preferred
  • Minimum 3 years relevant experience
  • Knowledge of pharmaceutical categories and drug classes

Work Rights

Not specified

Tailored Resume

Cover Letter