Lithia Chrysler Dodge Jeep Ram of Corpus Christi is seeking a Service Advisor to facilitate communication between customers and technicians regarding vehicle services and repairs. The ideal candidate will have experience in customer service, preferably in an automotive setting, and possess a basic mechanical understanding of vehicles
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 75
Lithia Chrysler Dodge Jeep Ram of Corpus Christi is seeking a Service Advisor to facilitate communication between customers and technicians regarding vehicle services and repairs. The ideal candidate will have experience in customer service, preferably in an automotive setting, and possess a basic mechanical understanding of vehicles.
Skills & Requirements
Must-have
initiating automotive services and repairs
ascertaining vehicle performance problems
writing repair orders
maintaining customer records
basic mechanical understanding of automobile
Nice-to-have
earning customers for life
team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Acceptable driving record and a valid driver's license