Customer Services Representative

Sonic Healthcare USA

Dallas, Texas, US
Not specified; not specified; competitive benefits...
High school diploma or equivalent
1 year call center experience
Exceptional communication skills
The role involves providing exceptional service to patients and clients over the phone in a call center environment

Job Summary

  • The role involves providing exceptional service to patients and clients over the phone in a call center environment.
  • Employees will process billing claims, analyze accounts, and help callers understand their charges while championing safety and compliance.
  • The company offers competitive benefits including medical, dental, vision insurance, paid time off, holidays, and a 401(k) with company match.

Matching Summary

The role involves providing exceptional service to patients and clients over the phone in a call center environment.

Salary

Not specified; Not specified; Competitive benefits including medical, dental, vision, PTO, holidays, 401(k) match

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 1 year call center experience
  • Exceptional communication skills
  • 35wpm typing proficiency with 10-key

Nice-to-have

  • Associate's Degree or Medical Assistant training
  • 2+ years laboratory training experience
  • Data entry in production environment
  • Specimen collection and processing knowledge

Key Requirements

  • High School Diploma or equivalent required
  • Minimum 1 year of call center or laboratory experience
  • Typing speed of at least 35 words per minute
  • Proficiency with 10-key calculator
  • Ability to handle Protected Health Information (PHI)

Work Rights

Not specified

Tailored Resume

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