Service Support Officer - 1

TABCORP ASSETS Pty Ltd

Eight Mile Plains, Queensland, Australia
On-site
Lead venue connections and reconnections
Drive fault diagnosis and resolution
Coordinate third-party technical support
Tabcorp Assets Pty Ltd is seeking a Service Support Officer to ensure seamless operations at gaming venues in Australia. The role emphasizes customer service and technical support, requiring strong problem-solving skills in a fast-paced environment

Job Summary

  • Step into a role where your impact keeps venues connected, customers supported, and operations running smoothly.
  • As a Service Support Officer, you’ll be the frontline in ensuring venues operate seamlessly and customers experience uninterrupted entertainment.
  • We know that when we belong, we thrive. That’s why we offer: Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave.

Matching Summary

Match Score: 85

Tabcorp Assets Pty Ltd is seeking a Service Support Officer to ensure seamless operations at gaming venues in Australia. The role emphasizes customer service and technical support, requiring strong problem-solving skills in a fast-paced environment.

Skills & Requirements

Must-have

  • Lead venue connections and reconnections
  • Drive fault diagnosis and resolution
  • Coordinate third-party technical support
  • Efficient call handling and support
  • Intermediate knowledge of Microsoft Office

Nice-to-have

  • Customer-first mindset
  • Thrive in fast-paced environments
  • Diverse and inclusive culture
  • Belong where the action is

Key Requirements

  • Experienced in gaming or wagering operations
  • Proven ability to understand gaming legislation
  • Strong customer service skills
  • Excellent problem-solving capability
  • Ability to meet deadlines

Work Rights

Not specified

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