Guest Services Representative

The Medical University of South Carolina

Pyy grade: health-19; type: hourly; not specified
High level of customer service delivery
Covering inpatient and outpatient units
Facilitating patient comfort and accommodations
The Guest Services Representative covers inpatient and outpatient House Concierge units and information services areas while providing high-level customer service

Job Summary

  • The Guest Services Representative covers inpatient and outpatient House Concierge units and information services areas while providing high-level customer service.
  • This role serves as the liaison between patients, family members, visitors, and the clinical team to ensure optimal satisfaction.
  • The position requires demonstrating a commitment to problem resolution by embracing creative approaches for efficient outcomes.

Matching Summary

The Guest Services Representative covers inpatient and outpatient House Concierge units and information services areas while providing high-level customer service.

Salary

Pay Grade: Health-19; Type: Hourly; Not specified

Skills & Requirements

Must-have

  • High level of customer service delivery
  • Covering inpatient and outpatient units
  • Facilitating patient comfort and accommodations

Nice-to-have

  • Creative problem resolution approach
  • Energetic and enthusiastic team fit
  • Efficient solution focus

Key Requirements

  • High School Degree or Equivalent
  • 0-6 months work experience

Work Rights

Not specified

Tailored Resume

Cover Letter