Account Director, Facilities Management

JLL

Charleston, SC, US
Base: 200,000.00 – 260,000.00 usd py; bonus/equity...
On-site with ~30% travel
Facilities management and engineering professionals
Exceptional service delivery
Strategic client point of contact
JLL is seeking an Account Director for Facilities Management to oversee a distributed team and ensure exceptional service delivery across multiple client sites in the U.S. The role requires extensive experience in facilities management, vendor relations, and financial oversight, along with a strong focus on customer satisfaction

Job Summary

  • The Account Director of Facilities Management plays a pivotal role in leading and developing a high-performing team of facilities management and engineering professionals across a distributed site portfolio throughout the US.
  • This role offers the flexibility of primarily remote work while maintaining meaningful connections through client site visits (~30% travel).
  • JLL empowers you to shape a brighter way by combining world class services, advisory and technology for our clients.

Matching Summary

Match Score: 85

JLL is seeking an Account Director for Facilities Management to oversee a distributed team and ensure exceptional service delivery across multiple client sites in the U.S. The role requires extensive experience in facilities management, vendor relations, and financial oversight, along with a strong focus on customer satisfaction.

Salary

Base: 200,000.00 – 260,000.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Facilities management and engineering professionals
  • Exceptional service delivery
  • Strategic client point of contact
  • Operational excellence
  • Financial performance oversight
  • Workplace experience services
  • CMMS administration
  • Vendor performance monitoring
  • Client relationship management
  • Capital budget development

Nice-to-have

  • Proactive service quality monitoring
  • Continuous improvement strategies
  • Asset management optimization
  • Succession planning
  • Data-driven insights

Key Requirements

  • Bachelor's degree or equivalent experience
  • 10+ years of progressive facilities management experience
  • Knowledge of HVAC, electrical, and building systems
  • Experience managing large multi-site operations
  • Strong vendor and contract management skills
  • Proven expense and budget management
  • Capital planning and project execution experience
  • Exceptional customer service orientation
  • Excellent leadership and team management skills

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter