Serangoon Gardens Country Club is seeking a Guest Relations Officer to provide exceptional customer service in the food and beverage department. The ideal candidate will have experience in the hospitality industry, excellent communication and problem-solving skills, and a positive attitude
Job Summary
The role involves greeting members and guests, taking orders, and ensuring their needs are met during their visit.
Employees must address complaints efficiently while collaborating with the café team to maintain high service standards.
The position requires maintaining a clean and welcoming ambiance while managing reservations and guest feedback records.
Matching Summary
Match Score: 85
Serangoon Gardens Country Club is seeking a Guest Relations Officer to provide exceptional customer service in the food and beverage department. The ideal candidate will have experience in the hospitality industry, excellent communication and problem-solving skills, and a positive attitude.