Acute Patient Access Services Representative

Banner Medical Group

Tucson, Arizona, US
Flat rate $1ph weekend differential; 18% night shi...
High school diploma or ged required
Strong customer service skills
Ability to work in fast-paced er environment
This role serves as the vital first point of contact for patients entering Banner Health care facilities, ensuring a positive initial experience

Job Summary

  • This role serves as the vital first point of contact for patients entering Banner Health care facilities, ensuring a positive initial experience.
  • Responsibilities include verifying insurance eligibility, collecting patient financial liability, and collaborating with clinical teams to optimize patient flow.
  • The position offers a comprehensive benefits package including health, dental, vision, 401(k) with company match, and tuition aid.

Matching Summary

This role serves as the vital first point of contact for patients entering Banner Health care facilities, ensuring a positive initial experience.

Salary

Flat rate $1/hour weekend differential; 18% night shift differential applicable

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Strong customer service skills
  • Ability to work in fast-paced ER environment
  • Proficiency with EHR and office software
  • Experience with insurance verification processes

Nice-to-have

  • Associate's degree preferred
  • CRCR or CHAA certification
  • Knowledge of medical terminology
  • Previous patient access experience
  • High emotional intelligence

Key Requirements

  • High school diploma/GED
  • One or more years of relevant work experience
  • Arizona Fingerprint Clearance Card (for Behavioral Health settings)
  • Signed Arizona Criminal History Affidavit

Work Rights

Not specified

Tailored Resume

Cover Letter