Customer Service Representative

Publix Serving (Civica)

Jacksonville, Florida, United States
Base: $20.05ph; bonus/equity: not specified; benef...
On-site
Assisting with customer service inquiries
Resolving client issues
Using various computer systems
This position requires you to complete training on site at 14000 Citicards Way, Jacksonville FL 32258

Job Summary

  • This position requires you to complete training on site at 14000 Citicards Way, Jacksonville FL 32258.
  • The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function.
  • We Offer: Competitive rates start at $20.05/hr!, Day 1 Health Benefits!, State of the Art facility, Flexible Work Strategies, Collaborative team environment, 401(k) match, Tuition Reimbursement

Matching Summary

This position requires you to complete training on site at 14000 Citicards Way, Jacksonville FL 32258.

Salary

Base: $20.05/hr; Bonus/Equity: Not specified; Benefits: Day 1 Health Benefits, 401(k) match, Tuition Reimbursement

Skills & Requirements

Must-have

  • Assisting with customer service inquiries
  • Resolving client issues
  • Using various computer systems
  • Navigating multiple systems concurrently

Nice-to-have

  • Collaborative team environment
  • Exceptional client experience
  • Adherence to established rules

Key Requirements

  • 1-3 years’ work experience in a related role
  • Proficient in Microsoft Office and Windows Operating Systems
  • High School diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter