It Support Specialist

TaskUs

Cali, Colombia
Level 1 technical support
System health monitoring
Troubleshooting for assigned systems
TaskUs is a provider of outsourced digital services and customer experience to technology companies

Job Summary

  • TaskUs is a provider of outsourced digital services and customer experience to technology companies.
  • We are looking for an amazing IT Support Specialist to help provide enhanced technical support.
  • Join our team today and experience firsthand our dedication to supporting People First.

Matching Summary

TaskUs is a provider of outsourced digital services and customer experience to technology companies.

Skills & Requirements

Must-have

  • level 1 technical support
  • system health monitoring
  • troubleshooting for assigned systems

Nice-to-have

  • strong problem-solving skills
  • well-organized
  • good follow through on commitments

Key Requirements

  • ITIL v3 certification preferred
  • 1 year BPO IT Desktop Admin experience preferred
  • written and verbal fluency in English required

Work Rights

Not specified

Tailored Resume

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