Base: $20.80 - $31.20; bonus/equity: not specified...
Patient registration and scheduling
Answering telephone and screening calls
Verifying insurance coverage
Greets patients and visitors and responds to routine requests for information
Job Summary
Greets patients and visitors and responds to routine requests for information.
Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizations when needed.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Greets patients and visitors and responds to routine requests for information.
Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
patient registration and scheduling
answering telephone and screening calls
verifying insurance coverage
collecting co-pays and balances
updating patient demographic information
excellent customer service skills
intermediate computer skills
Nice-to-have
ability to work in a fast paced environment
strong attention to detail and accuracy
understanding of basic medical terms
Key Requirements
High School Graduate
1 year of customer service experience
experience in patient scheduling
experience in registration
experience in department / medical clinic reception