Providing first level of support for customer and system incidents and requests using basic technical and service knowledge
Job Summary
Providing first level of support for customer and system incidents and requests using basic technical and service knowledge.
Demonstrating good understanding of the customer’s business needs and applying them to the management of system events & incidents.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
Matching Summary
Providing first level of support for customer and system incidents and requests using basic technical and service knowledge.