Customer Support Technology Specialist

GoodRx

Multiple Locations
Base: $89,000.00 - $179,000.00; bonus/equity: not ...
Experience with zendesk and talkdesk
Administration of customer support tools
Technical troubleshooting skills
GoodRx is the leading prescription savings platform in the U.S. with a mission to provide affordable healthcare

Job Summary

  • GoodRx is the leading prescription savings platform in the U.S. with a mission to provide affordable healthcare.
  • The role involves administering customer support tools and ensuring agents are equipped to deliver excellent service.
  • GoodRx offers competitive salaries, bonuses, and comprehensive benefits including unlimited vacation and wellness programs.

Matching Summary

GoodRx is the leading prescription savings platform in the U.S. with a mission to provide affordable healthcare.

Salary

Base: $89,000.00 - $179,000.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, 401(k) match

Skills & Requirements

Must-have

  • Experience with Zendesk and Talkdesk
  • Administration of customer support tools
  • Technical troubleshooting skills

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to lead initiatives independently
  • Passion for innovative ideas

Key Requirements

  • Bachelor’s Degree in relevant field
  • 2+ years experience in customer support technology
  • Experience working with BPO vendors

Work Rights

Not specified

Tailored Resume

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