Product Support Specialist Jr - San Joao (portugal)

Orthopedicjobs

Sao Joao, Portugal
Base: competitive salary; bonus/equity: not specif...
Hybrid
Support for mako robotic procedures
Customer service in clinical environment
Inventory and asset management
The Product Support Specialist is responsible for servicing all Stryker products related to Joint Replacement procedures, including robotic surgery with Mako, while striving for best-in-class specialist support and procedural excellence

Job Summary

  • The Product Support Specialist is responsible for servicing all Stryker products related to Joint Replacement procedures, including robotic surgery with Mako, while striving for best-in-class specialist support and procedural excellence.
  • The role involves close collaboration with the local sales team to coordinate training and events, managing business support requirements, and ensuring exceptional service levels to customers.
  • Stryker offers a customized company car, a 6-month MAKO product training program, competitive salary, flat hierarchies, career development opportunities, and recognition for outstanding performance.

Matching Summary

The Product Support Specialist is responsible for servicing all Stryker products related to Joint Replacement procedures, including robotic surgery with Mako, while striving for best-in-class specialist support and procedural excellence.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: Company car with fuel card and services

Skills & Requirements

Must-have

  • Support for MAKO robotic procedures
  • Customer service in clinical environment
  • Inventory and asset management
  • Training and event coordination
  • Field-based role with travel
  • Fluency in Portuguese, Spanish and English

Nice-to-have

  • Experience in operating room
  • Clinical training and education programs
  • Team spirit and engagement
  • Flat hierarchies and responsibility
  • Business administrative knowledge

Key Requirements

  • Bachelor’s degree in biomedical engineering or related field
  • 1-2 years of relevant experience
  • Fluency in Portuguese, Spanish and English at C1 level
  • Valid driver’s license
  • Preferred experience in operating room
  • Preferred Master’s degree
  • Preferred clinical training experience

Work Rights

Not specified

Tailored Resume

Cover Letter