Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Hybrid (50% in-office and 50% remote)
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm or payroll
Workday is seeking a Senior Technical Account Manager to join their team in Warsaw, Poland. The ideal candidate will possess strong technical acumen and customer relations skills, focusing on managing complex B2B enterprise software solutions while fostering relationships with key stakeholders

Job Summary

  • The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.
  • Candidates must possess strong technical acumen to navigate challenges with large enterprise accounts while ensuring business objectives alignment.
  • The position offers a flexible work approach requiring at least half of the time spent in-office or with customers, alongside competitive compensation.

Matching Summary

Match Score: 85

Workday is seeking a Senior Technical Account Manager to join their team in Warsaw, Poland. The ideal candidate will possess strong technical acumen and customer relations skills, focusing on managing complex B2B enterprise software solutions while fostering relationships with key stakeholders.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background in HCM or Payroll
  • C-level stakeholder engagement skills
  • Fluent English spoken and written

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience with Financials or Recruiting modules
  • History of successful issue resolution
  • Ability to work independently in fast-paced environments
  • Championing customer self-sufficiency initiatives

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • English fluency required

Work Rights

Not specified

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