Customer Service Representative

Great American Insurance Group

Not specified; varies by role, level, + location; ...
Hybrid (2 days onsite, 3 days remote)
High school diploma or equivalent experience
Web-based system usage for inquiries
On-site work minimum two days per week
Great American Insurance Group is seeking a Customer Service Representative to join their Specialty Human Services Division. This fully remote position allows for a flexible work environment while providing opportunities for professional growth in a supportive company culture

Job Summary

  • The role involves researching and resolving customer and policyholder concerns in real time primarily through web-based systems.
  • Employees are expected to be on-site a minimum of two days a week, with core office days being Tuesday and Thursday.
  • Full-time employees receive competitive benefits including medical, dental, vision, parental leave, and a 401(k) plan with company match.

Matching Summary

Match Score: 85

Great American Insurance Group is seeking a Customer Service Representative to join their Specialty Human Services Division. This fully remote position allows for a flexible work environment while providing opportunities for professional growth in a supportive company culture.

Salary

Not specified; varies by role, level, and location; influenced by skills, experience, and business needs.

Skills & Requirements

Must-have

  • High School Diploma or equivalent experience
  • Web-based system usage for inquiries
  • On-site work minimum two days per week

Nice-to-have

  • Knowledge of insurance products and practices
  • Strong interpersonal and communication skills
  • Ability to make methodical yet swift decisions

Key Requirements

  • High School Diploma or equivalent experience
  • Working customer service and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter