Non-attorney Represented Bodily Injury Associate Manager

National General Holdings Corp.

Base: $80,000.00 -- $124,600.00; bonus/equity: inc...
Fully remote
Non-attorney represented bodily injury claims
Team leadership and coaching
Complex claim settlement negotiation
This role leads a team to deliver exceptional agent and customer experiences through efficient chat-based claims support

Job Summary

  • This role leads a team to deliver exceptional agent and customer experiences through efficient chat-based claims support.
  • The position requires overseeing the resolution of highly complex arbitrations, contentions, and customer conflicts.
  • Employees are provided with comprehensive technology setups including laptops, monitors, and connectivity reimbursement for remote work.

Matching Summary

This role leads a team to deliver exceptional agent and customer experiences through efficient chat-based claims support.

Salary

Base: $80,000.00 -- $124,600.00; Bonus/Equity: Incentive pay (commission, bonus) if applicable; Benefits: Comprehensive tech setup and monthly connectivity reimbursement

Skills & Requirements

Must-have

  • Non-attorney represented bodily injury claims
  • Team leadership and coaching
  • Complex claim settlement negotiation
  • Vendor management oversight
  • Pacific Time Zone availability

Nice-to-have

  • Exceptional customer experience focus
  • Strategic operational execution
  • High-quality claim outcomes
  • Fast-paced service environment adaptability

Key Requirements

  • Authorization to work in the United States
  • Experience in bodily injury claims processing
  • Proven employee supervision and performance management skills

Work Rights

Must have authorization to work in the United States

Tailored Resume

Cover Letter