Process Expert - French

Maersk

Pasig City, Philippines
Hybrid
Customer channel management
Case management
Customer onboarding
Maersk is a global leader in integrated logistics, redefining boundaries through innovation and transformation

Job Summary

  • Maersk is a global leader in integrated logistics, redefining boundaries through innovation and transformation.
  • Key responsibilities include managing customer experience, handling issues, and ensuring smooth execution of the end-to-end shipment lifecycle.
  • The role requires excellent English and French communication skills, with a willingness to work various shifts and a hybrid arrangement in Pasig City.

Matching Summary

Maersk is a global leader in integrated logistics, redefining boundaries through innovation and transformation.

Skills & Requirements

Must-have

  • Customer channel management
  • Case Management
  • Customer onboarding
  • Relationship management
  • Export/Import process
  • Cargo readiness and delivery

Nice-to-have

  • Passion to drive closures
  • High-level customer service orientation
  • Strong time management
  • Keen to details
  • Proactive attitude
  • Ability to work under pressure

Key Requirements

  • Graduate of any 4-year bachelor's degree
  • At least two (2) years' customer service experience
  • Excellent English and French communication skills
  • Must be based in the Philippines
  • Willing to work in Pasig City

Work Rights

Must be based in the Philippines

Tailored Resume

Cover Letter