Service Advisor

Land Rover Charlotte

Fayetteville, North Carolina, USA
Customer service
Vehicle maintenance and repair
Scheduling service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
  • Advises customers on necessary and recommended services, offers additional services and repairs, and computes cost of replacement parts and labor.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.

Skills & Requirements

Must-have

  • customer service
  • vehicle maintenance and repair
  • scheduling service appointments
  • documenting service needs
  • explaining estimates to customers

Nice-to-have

  • servant leadership
  • teamwork through trust and respect
  • commitment to customer enthusiasm
  • passion for winning
  • accountability at all levels

Key Requirements

  • High School Diploma
  • 3-5 years of work experience
  • Automotive field of study
  • Previous experience in automotive or customer service
  • Working knowledge of vehicle mechanical operations
  • Intermediate Microsoft Office skills
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter