Principal Ux Designer, Amazon Customer Service Technology
Amazon
United States
On-site
Principal ux designer
Ai-first focus
Generative ai solutions
Amazon is seeking a Principal UX Designer for its Customer Service Technology team, focusing on designing innovative, AI-powered customer service experiences. This role combines strategic leadership with hands-on design responsibilities, targeting improvements in user interface and overall customer satisfaction
Job Summary
This Principal UX Designer position is uniquely positioned as a strategic leadership role with hands-on execution requirements.
Your work will provide AI assistance to help Amazon's customers receive consistent and quicker resolutions while empowering associates with the assistance they need.
The Amazon Customer Service Technology (CS Tech) UX team is key to that mission, defining UX both for customers and the customer service associates who help them.
Matching Summary
Match Score: 85
Amazon is seeking a Principal UX Designer for its Customer Service Technology team, focusing on designing innovative, AI-powered customer service experiences. This role combines strategic leadership with hands-on design responsibilities, targeting improvements in user interface and overall customer satisfaction.