Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)
CommBank
Rouse Hill, Australia
Part-time (30 hours per week, monday to friday)
Exceptional customer service
In-depth customer conversations
Financial health checks
CommBank is seeking a Customer Banking Specialist for a part-time, six-month fixed contract at their Rouse Hill branch. The role involves delivering exceptional customer service, conducting financial health checks, and supporting customers with various banking needs
Job Summary
As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality with excellent communication skills.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for a part-time, six-month fixed contract at their Rouse Hill branch. The role involves delivering exceptional customer service, conducting financial health checks, and supporting customers with various banking needs.
Skills & Requirements
Must-have
Exceptional customer service
In-depth customer conversations
Financial Health Checks
Digital banking options
Problem-solving skills
Risk-adverse culture
Nice-to-have
Building a career with CommBank
Improving financial wellbeing
Interest in Indigenous Employee Network
Key Requirements
6 Months Fixed Contract
Part Time Roster (30 hours per week)
Proven experience in Financial Services, Retail or Hospitality
Excellent communication skills
Ability to articulate financial terms
Ability to ask the right questions
Act with integrity
Place the customer at the centre
Ability to work in a busy, commercial and driven retail environment