Senior Service Designer

NIX

Poland, Poland
Competitive salary; good compensation pyckage; edu...
On-site
Strong experience in service design
Expertise in qualitative and quantitative ux research
Proven experience creating service blueprints
This role supports the evolution of the Subscription Management Portal and the broader subscription journey for customers

Job Summary

  • This role supports the evolution of the Subscription Management Portal and the broader subscription journey for customers.
  • The position requires leading discovery phases to identify customer needs and translating research into clear service design artifacts.
  • Candidates will benefit from flexible working formats, personalized career growth, and professional development tools including mentorship.

Matching Summary

This role supports the evolution of the Subscription Management Portal and the broader subscription journey for customers.

Salary

Competitive salary; Good compensation package; Education reimbursement available

Skills & Requirements

Must-have

  • Strong experience in Service Design
  • Expertise in qualitative and quantitative UX research
  • Proven experience creating service blueprints
  • Strong UI and interaction design skills
  • Hands-on experience with Figma

Nice-to-have

  • Experience in SaaS or ecommerce platforms
  • Experience designing internal operational tools
  • Familiarity with scaling design practices
  • Experience working in complex service ecosystems

Key Requirements

  • Senior level experience in Service Design or Product Design
  • Ability to balance strategic thinking with execution
  • Strong communication and stakeholder management skills

Work Rights

Not specified

Tailored Resume

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