At FIS, you will have the opportunity to work on challenging issues in financial services and technology within a collaborative and entrepreneurial team
Job Summary
At FIS, you will have the opportunity to work on challenging issues in financial services and technology within a collaborative and entrepreneurial team.
The Network Support Services team focuses on creating automation to improve manual processes and speed up request delivery using ServiceNow's ITSM and Request modules.
FIS offers a multifaceted job with high responsibility, broad professional development, competitive salary and benefits, and various career development tools.
Matching Summary
At FIS, you will have the opportunity to work on challenging issues in financial services and technology within a collaborative and entrepreneurial team.
Skills & Requirements
Must-have
ServiceNow ITSM and Request modules
JavaScript development
ServiceNow CMDB
REST and SOAP APIs
ITSM performance data analysis
Resolve automation platform integration
Nice-to-have
Entrepreneurial, passionate, and fun team culture
Continuous learning mindset
Customer service duties
Troubleshoot complex ITSM issues
Key Requirements
2 to 4 Years of experience in ServiceNow
Experience with ServiceNow ITSM and Request modules
Experience with Resolve Systems integration
Proficiency in JavaScript development
Experience with ServiceNow's CMDB
Proficiency in scripting and automation frameworks