Customer Service Specialist – Aftercare

Hecommunitybank

Onsite
Commercial lending post settlement tasks
High attention to detail
Customer and stakeholder enquiry management
CommBank’s Business Banking Operations team supports a wide range of customers including small businesses, franchises, and large-scale corporate customers

Job Summary

  • CommBank’s Business Banking Operations team supports a wide range of customers including small businesses, franchises, and large-scale corporate customers.
  • The role involves managing post settlement duties for commercial loans, ensuring high quality and timely service to customers.
  • CommBank is committed to diversity, inclusion, skill development, flexibility, and internal promotion while supporting employee work-life balance.

Matching Summary

CommBank’s Business Banking Operations team supports a wide range of customers including small businesses, franchises, and large-scale corporate customers.

Skills & Requirements

Must-have

  • Commercial lending post settlement tasks
  • High attention to detail
  • Customer and stakeholder enquiry management
  • Operations in high-volume environment
  • Risk management practices

Nice-to-have

  • Continuous improvement mindset
  • Team oriented work ethic
  • Strong relationship building skills
  • Experience with home lending processes

Key Requirements

  • Experience in commercial or business banking lending processes
  • Experience in retail operations lending
  • Ability to work in a fast-paced, high-volume environment

Work Rights

Not specified

Tailored Resume

Cover Letter