Technical Service Manager

Advanced Mobility By Kentucky Trailer

Multiple Locations
Technical sales support
Field troubleshooting
Warranty resolution
Be the go-to expert for technical sales support, field troubleshooting, and warranty resolution

Job Summary

  • Be the go-to expert for technical sales support, field troubleshooting, and warranty resolution.
  • Collaborate with commercial and service teams to improve equipment reliability, reduce warranty costs, and support sales growth.
  • Develop and maintain a suite of technical resources including Equipment manuals and troubleshooting guides, training materials and support checklists, spare parts lists and accessories price guides and technical bulletins and documentation updates.

Matching Summary

Be the go-to expert for technical sales support, field troubleshooting, and warranty resolution.

Skills & Requirements

Must-have

  • Technical sales support
  • Field troubleshooting
  • Warranty resolution
  • Customer engagement
  • Technical documentation creation
  • Warranty claim monitoring

Nice-to-have

  • Solutions-focused approach
  • Proactive support
  • Continuous improvement passion
  • Natural problem-solver

Key Requirements

  • Minimum 5 years technical service experience
  • Experience developing technical documentation
  • Troubleshooting skills
  • Mechanical and electrical aptitude
  • Analytical skills
  • Interpersonal and communication skills
  • Working level of English

Work Rights

Not specified

Tailored Resume

Cover Letter