Application Support Manager, Asia Pacific

Santander

Hong Kong, Hong Kong
Change management execution
Cross-functional coordination
Application support for banking systems
The Application Support Manager is responsible for change execution activities related to critical business applications used across Asia branches in Markets and Banking

Job Summary

  • The Application Support Manager is responsible for change execution activities related to critical business applications used across Asia branches in Markets and Banking.
  • This role acts as the liaison between local user groups and global teams and suppliers, providing escalation and follow-up support.
  • The manager supervises GO-Live activities, executes change management impacting business areas, and coordinates project execution with the head office.

Matching Summary

The Application Support Manager is responsible for change execution activities related to critical business applications used across Asia branches in Markets and Banking.

Skills & Requirements

Must-have

  • Change management execution
  • Cross-functional coordination
  • Application support for banking systems
  • Supplier and internal relationship management
  • Project execution coordination
  • Release reporting and risk escalation

Nice-to-have

  • Positive team player
  • Great interpersonal skills
  • Strong communication skills
  • Understanding of corporate banking business models

Key Requirements

  • University degree
  • 5 years planning and implementation experience
  • Fluent in written and spoken English and Spanish
  • Knowledge of Santander core banking applications

Work Rights

Not specified

Tailored Resume

Cover Letter